Frequently Asked Questions

LionVPN is a connectivity product currently centered on encrypted VPN access. The platform also includes DNS handling, routing logic, and gateway work toward H2 and SOCKS5 support.

A VPN creates an encrypted tunnel between your device and our servers. All your internet traffic passes through this tunnel, hiding your real IP address and protecting your data from hackers, ISPs, and other third parties.

Yes, using a VPN is legal in most countries. However, you should always comply with local laws and regulations. We do not condone using our service for illegal activities.

You can use LionVPN on up to 5 devices simultaneously with one account. This includes any combination of computers, smartphones, tablets, and routers.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and various cryptocurrencies including Bitcoin and Ethereum for maximum privacy.

Yes, we offer a 3-day free trial for new users. No credit card required.

Yes, you can cancel your subscription at any time from your account dashboard. You'll continue to have access until the end of your current billing period.

Current public product copy centers on the VPN access path. H2 and SOCKS5 are the next protocol additions being prepared; availability depends on client version and deployment.

LionVPN emphasizes a no-logs policy and does not store your browsing activity through the VPN service. Limited information needed for account, billing, support, and service operations is handled as described in the privacy policy.

LionVPN is intended for general connectivity scenarios such as browsing, work, and travel. Specific third-party streaming compatibility should be treated as service-dependent rather than guaranteed.

Availability depends on local network conditions, client version, and deployed access mode. Contact support for the latest guidance before purchase or deployment.

Connection speed can be affected by server distance, server load, and your ISP. Try a regional server closer to you, or let AI automatic routing choose a faster, more suitable server path automatically.

First, check your internet connection. Then try: 1) switching to another access endpoint, 2) updating the client, 3) checking local firewall or antivirus rules, 4) contacting support with logs or screenshots if the issue persists.

Please contact support before planning router deployment. Availability depends on the client and configuration support included in your current release.