Terms of Service

and Usage Agreement

Clear rights and obligations for both parties, ensuring fair and secure service usage

Last updated: July 31, 2024

Effective date: August 1, 2024

1. Acceptance of Terms

By accessing, downloading, installing, or using LionVPN services ("Services"), you agree to be bound by these Terms of Service ("Terms").
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. Your continued use of the Services constitutes acceptance of the modified Terms.
If you do not agree to any part of these Terms, you must immediately discontinue use of the Services.

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must immediately notify us of any unauthorized use of your account.
Creating false accounts or using another person's information to register is prohibited.
We reserve the right to suspend or terminate accounts for any reason, including but not limited to violation of these Terms.

IMPORTANT: Only plans of 1 month or longer are eligible for refunds within 3 days of purchase

All fees are payable in advance. Subscriptions will automatically renew according to your selected billing cycle.
Plans with a billing term of at least 1 month are eligible for a refund if requested within 3 days of purchase.
No refunds are available after 3 days, and plans shorter than 1 month, including trial or other short-term plans, are non-refundable.
You are responsible for evaluating whether the Services meet your needs before purchasing.
LionVPN is a digital service. Access is activated electronically after payment, and no physical goods are shipped.
Prices are subject to change at any time. Price changes will take effect at the start of the next billing cycle.
If payment fails, we may suspend or terminate your access to the Services.
You agree to pay all applicable taxes and fees associated with your use of the Services.

Using the Services for any illegal activities or in violation of any applicable laws or regulations is prohibited.
Using the Services to transmit spam, malware, viruses, or other harmful code is prohibited.
Using the Services for network attacks, port scanning, denial of service attacks, or any form of network abuse is prohibited.
Using the Services to infringe upon the intellectual property or privacy rights of others is prohibited.
Reselling, sharing, or otherwise distributing access to the Services is prohibited.
Attempting to hack, reverse engineer, or otherwise tamper with the Services or any of its components is prohibited.
Using the Services to circumvent geo-restrictions to access copyrighted content is prohibited unless you have a legal right to do so.

The Services and all content, features, and functionality are the exclusive property of us or our licensors.
These Terms do not grant you any rights to use our trademarks, logos, or other proprietary information.
You grant us a perpetual, irrevocable, worldwide, royalty-free license to use any feedback or suggestions you provide.
Violation of our intellectual property rights may result in account termination and legal action.

We implement a strict no-logs policy. We do not monitor, record, or store your browsing activity.
The minimal data we collect is used solely to provide and improve the Services.
We use industry-standard encryption to protect your data.
For detailed information about our data practices, please refer to our Privacy Policy.
You consent to our collection and use of your information as described in our Privacy Policy.

The Services are provided on an "as is" and "as available" basis without warranties of any kind.
We do not guarantee that the Services will operate uninterrupted, timely, secure, or error-free.
We do not guarantee that the Services will bypass all forms of internet censorship or geo-restrictions.
Your use of the Services is at your own risk.
We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability shall not exceed the amount you paid us in the 12 months preceding the event giving rise to liability.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Services.

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time without notice.
We may limit certain features or restrict your access to parts or all of the Services.
Upon termination, your right to use the Services will immediately cease.
Termination of the Services shall not affect any rights or obligations incurred prior to termination.

These Terms are governed by the laws of Hong Kong Special Administrative Region.
Any disputes shall first be resolved through good faith negotiations.
If negotiations fail, disputes shall be submitted to arbitration at the Hong Kong International Arbitration Centre.
You waive any right to participate in any class action or class arbitration against us.
If any part of these Terms is found to be invalid or unenforceable, the remainder shall remain in effect.

The Services may be subject to export control laws and regulations.
You agree not to export, re-export, or transfer the Services to any prohibited country or individual.
You are responsible for ensuring your use of the Services complies with local laws and regulations.
We make no representation that the Services are appropriate or available for use in all locations.

You may terminate your account at any time by contacting customer support.
Account termination will not result in a refund for any unused subscription period.
We may immediately terminate or suspend your account for violation of these Terms.
Upon termination, we may retain certain information as required by applicable law.

Our legal team is ready to answer your questions

By using our services, you agree to these terms.

If you do not agree, please do not use our services.

Last updated: January 19, 2024